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IT Service Desk Analyst

Web Ref: JA02240921 – ACT

12 month contract with the possibility of extension | Canberra ACT Location | Rate negotiable, dependent on experience | NV1 Security Clearance essential

OVERVIEW

Our Federal Government client is currently seeking an IT Service Desk Analyst to join their office on a contractual basis. Within this position, you will be the first point of contact in for all IT systems, providing support via phone, email and onsite-support.

YOUR RESPONSIBILITIES

  • Providing effective first and limited second level IT support and assistance
  • Liaising with clients on technical support issues through to problem resolution
  • Contributing to problem rectification and fault reporting including logging, escalation and coordination with other team members
  • Installing and configuration of software and hardware
  • Assisting in the development and maintenance of standard operating processes and procedures
  • Logging, managing and processing incidents and emails in job queues

EXPERIENCE/REQUIREMENTS

  • Strong experience in the provision of desktop/network support services
  • Demonstrated experience in providing onsite support and working within a service/help desk environment
  • Experience and knowledge in a broad range of technical skills including; Microsoft Active Directory and Exchange, Citrix Windows 10, Microsoft Office, and VPN
  • A strong client service focus, delivery of quality customer service and good communication and negotiation skills
  • Experience and knowledge with ICT technology, software and applications would be highly regarded

IMPORTANT TO NOTE

In order to be considered for this position, applicants must address selection criteria (up to 500 words per criterion) which will be provided to you by SOS Recruitment once your application has been received.

This is a security assessed position. Applicants must be an Australian citizen, with successful candidate either holding or having the ability to obtain a Negative Vetting 1 Australian Government security clearance or undergo other employment suitability checks.

SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

APS6 Medical Device Assessor

Web Ref: JA240921 – ACT

Contract through to April 2022 with the possibility of extension | Canberra ACT Location | $55.00 to $62.00 Per Hour + 10% Superannuation

OVERVIEW

Our Federal Government client is currently seeking an APS6 Medical Device Assessor to join their office on a contractual basis. Within this position, you will undertake regulatory and technical assessment of applications through the evaluation of technical documentation and data.

YOUR RESPONSIBILITIES

  • Making decisions, with direction from more senior staff, on a range of tasks and assignments
  • Developing and supporting complex relationships with key internal and external stakeholders
  • Ensuring quality outputs for the team and conducting regular quality assurance of work to manage identified risks
  • Managing complex customer relationships and escalating enquires and issues as required

EXPERIENCE/REQUIREMENTS

  • Relevant qualifications in biomedical engineering or science related field
  • Ability to set priorities and ensure quality output of work in a constantly changing environment
  • Ability to provide expert advice and interpretation within a technical or professional area
  • Ability to review project performance and identify opportunities for improvement
  • Experience in administrative work, and the ability to learn medical terminology would be highly regarded

IMPORTANT TO NOTE

This opportunity is within the Australian Public Service. In order to be considered, please note that candidates must be an Australian Citizen at time of application.

SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

APS6 Business Analyst

Web Ref: RC230921 – GEE

Contract through to August 2022 with the possibility of extension | Geelong VIC Location | Hourly rate of $51.50 plus 10% superannuation

OVERVIEW

Our prominent Federal Government client is currently seeking an experienced Business Analyst to join their office at the APS6 level. Within this position, you will capture, model, document and maintain processes using a department standardised approach and tool to improve client and stakeholder experience.

YOUR RESPONSIBILITIES

  • Producing reports, interpreting data and analysing results
  • Coordinating reporting requirements to monitor and track improvement and performance outcomes
  • Developing business functional requirements and resources
  • Translating business metrics to inform internal stakeholder requirements, including efficiency, improvement and performance outcomes
  • Designing and delivering workshops, communication and consultation resources that support complex systems and business information gathering and sharing
  • Establishing and implementing governance and compliance processes, dashboards and management systems
  • Implementing and maintaining audit and risk processes, controls and undertaking issues resolution

EXPERIENCE/REQUIREMENTS

  • 3 years’ experience on process analysis and improvement business process modelling
  • Experience with customer journey mapping and/or value stream mapping
  • Experience working in a project-based environment utilising a number of project management methodologies
  • Experience with ARIS and EPC modelling language would be highly regarded

IMPORTANT TO NOTE

This opportunity is within the Australian Public Service. In order to be considered, please note that candidates must be an Australian Citizen or Permanent Resident at time of application.

SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

APS5 Program and APS6 Policy Officer

Web Ref: CS220921 – ACT

12 month contract with the possibility of extension | Canberra ACT Location | Baseline required

OVERVIEW

Our Federal Government client is currently seeking an APS5 Program Officer and an APS6 Policy Officer to join their office on a contractual basis. Within these positions, you will work in area responsible for the development and implementation of a national grants program that supports the economic development of impacted communities.

YOUR RESPONSIBILITIES

As the APS5 Program Officer, your responsibilities will include;

  • Assessing grant application
  • Managing grant contracts
  • Undertaking project planning and tracking
  • Assisting with procurement processes

As the APS6 Policy Officer, your responsibilities will include;

  • Undertaking research and analysis on policy issues
  • Participating in stakeholder engagement, including intergovernmental meetings
  • Drafting of policy papers, meeting papers and briefings
  • Coaching and mentoring staff

EXPERIENCE/REQUIREMENTS

  • Demonstrated experience in government procurement, contract management, grants administration and/or financial reporting
  • Demonstrated experience providing administrative support to a team
  • Demonstrated project management skills in a government context
  • Good communication and interpersonal skills
  • At the APS6, you will also require a high level of policy skills, with the ability to think strategically and identify effective solutions

IMPORTANT TO NOTE

This is a security assessed position. Applicants must be an Australian citizen, with successful candidate either holding or having the ability to obtain a Baseline Australian Government security clearance or undergo other employment suitability checks.

SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

APS3 Administrative Support Officer

Web Ref: RC200921 – HOB

Contract through to 31 March 2022 with the possibility of extension | Hobart TAS Location | Baseline Security Clearance essential

OVERVIEW

Our Federal Government client is currently seeking an APS3 Administrative Support Officer to join their office on a contractual basis. Within this role, you will undertake a range of administration activities to support the smooth operation of the office.

YOUR RESPONSIBILITIES

  • Undertaking a range of administrative tasks, including creation of files, photocopying, filing, data entry and records management
  • Drafting basic business documents, including emails, documents and other correspondence
  • Responding to enquiries, providing routine advice on procedural matters and escalating issues to senior staff
  • Conducting basic research activities

EXPERIENCE/REQUIREMENTS

  • Good verbal and written communication skills
  • The ability to organise own workload to establish priorities and meet deadlines
  • The ability to undertake research and make recommendations based on evidence
  • The ability to work collaboratively in a team
  • Previous experience providing administrative support to a team

IMPORTANT TO NOTE

This is a security assessed position. Applicants must be an Australian citizen, with successful candidate either holding or having the ability to obtain a Baseline Australian Government security clearance or undergo other employment suitability checks.

SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

APS6 Communication and Stakeholder Engagement Officer

Web Ref: CS160921 – ACT

6 month contract with the possibility of extension | Canberra ACT Location | Baseline Security Clearance preferred

OVERVIEW

Our Federal Government client is currently seeking an APS6 Communication and Stakeholder Engagement Officer to join their office on a contractual basis. Working closely with the team, you will provide a high level of internal and external communication and stakeholder engagement support.

YOUR RESPONSIBILITIES

  • Developing and implementing stakeholder and communication plans
  • Contributing to and managing internal communications
  • Undertaking stakeholder engagement activities in line with engagement plans
  • Providing timely advice and support to teams regarding stakeholder and communication materials
  • Developing messages and materials that are tailored and relevant to different audiences
  • Evaluating the effectiveness of communication and/or engagement to ensure continual improvement

EXPERIENCE/REQUIREMENTS

  • Strong analytical and problem-solving skills
  • The ability to write clear, concise and succinct materials for different purposes
  • Strong administrative, planning and organisational skills
  • Ability to build and maintain relationships with a range of internal and external stakeholders
  • Qualifications and/or experience in communication or stakeholder engagement would be highly regarded

IMPORTANT TO NOTE

This is a security assessed position. Applicants must be an Australian citizen, with successful candidate either holding or having the ability to obtain a Baseline Australian Government security clearance or undergo other employment suitability checks.

SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

APS6 Communication Officer

Web Ref: DK160921 – ACT

12 month contract with the possibility of extension | South Canberra Location | Baseline or ability to obtain required

OVERVIEW

Our Federal Government client is currently seeking an experienced Communication Officer to join their office at the APS6 level. Within this role, you will manage the internal messaging and communications within your area and coordinate information across the branch.

YOUR RESPONSIBILITIES

  • Developing clear, concise and comprehensive communications, including talking point briefs, ministerial briefs, reports, internal and external newsletters and other written advice
  • Monitoring media and responding to calls for media responses
  • Assisting with updating the website
  • Assisting with updating an internal SharePoint site
  • Liaising with key internal and external stakeholders
  • Monitoring projects and ensuring compliance with upcoming deliverable due dates, tracking overarching program and project milestones as required

IMPORTANT TO NOTE

This is a security assessed position. Applicants must be an Australian citizen, with successful candidate either holding or having the ability to obtain a Baseline Australian Government security clearance or undergo other employment suitability checks.

SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

EL1 Assistant Director x 2

Web Ref: RC130921 – ACT

12 month contract with the possibility of extension | South Canberra Location | Baseline required

OVERVIEW

Our Federal Government client is currently seeking two EL1 Assistant Directors to join their office on a contractual basis. Working in two separate teams, you will work in an area responsible for providing policy advice and managing programs to achieve desired community outcomes.

YOUR RESPONSIBILITIES

  • Preparing a range of documentation including minutes, briefings and correspondence
  • Providing advice on program risks and evaluate policies
  • Undertaking research and analysis on a range of issues to inform on policy development
  • Working collaboratively with a range of internal and external stakeholders
  • Providing secretariat support

EXPERIENCE/REQUIREMENTS

  • Demonstrated experience in program management, secretariat and/or policy development
  • Strong written and verbal communication skills, including brief and report writing
  • Sound research and analysis skills
  • Ability to manage competing priorities in a dynamic environment

IMPORTANT TO NOTE

This is a security assessed position. Applicants must be an Australian citizen, with successful candidate either holding or having the ability to obtain a Baseline Australian Government security clearance or undergo other employment suitability checks.

SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

APS5-6 Policy Officers

Web ref: RC08092021-ACT

6month contract with potential extension| Baseline Clearance| October Start| South Canberra Location | $50 – $65 plus 10% superannuation (dependent on experience)

OVERVIEW

Our Federal Government Department is seeking experienced APS5-6 Policy Officers to join an established team within a high profile area that is responsible for supporting people, families, and communities in Australia with the rollout of a high profile social policy initiative.

YOUR RESPONSIBILITIES

As the APS5 Policy Officer, you will be responsible for:

  • Supporting policy development and implementation of the initiative.
  • Drafting written material to a wide range of audiences (including talking points, briefings, ministerial correspondence, and senate estimates).
  • Supporting project management and delivery of key initiatives, including tracking milestones and status reporting, and assisting with the drafting of grants, procurements, and administration duties.
  • Providing Secretariat support for governance meetings.

As the APS6 Policy Officer, you will be responsible for:

  • Policy development and implementation.
  • Preparing high quality written material to a wide range of audiences (including talking points, briefings, ministerial correspondence, and senate estimates).
  • Dealing with complex social policy issues.
  • Project management and delivery of key initiatives, including tracking milestones and status reporting and assisting with the drafting of grants, procurements, and administration duties.
  • Good analytical and problem-solving skills, including strong attention to detail.

EXPERIENCE / REQUIREMENTS

  • Baseline Clearance
  • High level written and verbal communication skills
  • Liaising with internal and external stakeholders
  • Develop, support, and manage projects
  • Prepare and draft briefs, correspondence, and grants
  • Well-developed interpersonal skills
  • Strong attention to detail
  • Ability to effectively prioritize competing tasks
  • Work collaboratively within a team environment
  • Research analysis skills
  • Policy Development and implementation skills
  • High level Customer Service skills
  • Assessment skills against legislative requirements
  • High level administrative skills

IMPORTANT TO NOTE

This is a security assessed position. Applicants must be an Australian citizen, with the successful candidate holding, or having the ability obtain and maintain a minimum Baseline level security clearance.

SOS Recruitment is committed to the principles of workplace diversity and equity in employment, and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

APS6 Quality Assurance Officers

Web Ref: DK310821 – ACT

Commence ASAP | South Canberra Location | Baseline Security Clearance | 6 month contract | $55.00 per hour plus 10% superannuation

OVERVIEW

Our well-known, Federal Government client is currently seeking experienced Quality Assurance Officers to join their high-profile team at the APS6 level. Within this role, you will be required to utilise your high attention to detail to ensure the quality of documentation and reviews in addition to providing advice ad direction to stakeholders in line with applicable legislation and policy.

YOUR RESPONSIBILITIES

  • Developing operational procedural guidance and processes
  • Reviewing and updating letters and forms
  • Ad hoc briefing and problem solving
  • Analysing problems / queries and responding to stakeholders
  • Assist in the development of advice-based interpretation of legislation
  • Assist in the development of policy proposals including undertaking relevant research and data analysis to inform policy positions

EXPERIENCE / REQUIREMENTS

  • An active Baseline Security Clearance is essential
  • Demonstrate self-awareness and ability to self-manage in a complex, changing environment
  • Maintain composure whilst working as part of a diverse team
  • Ability to prioritise workloads/tasks and meet deadlines
  • Strong attention to detail
  • Demonstrates high emotional intelligence

IMPORTANT TO NOTE

This is a security assessed position. Applicants must be an Australian citizen, with successful candidate either holding or having the ability to obtain a Baseline Australian Government security clearance or undergo other employment suitability checks.

SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

Chief Financial Operator

Web Ref: DK260821 – ACT

18 Month Contract commencing immediately | Canberra ACT Location | Annual salary of $115,000 – $135,000 plus 10% superannuation | Relocation allowance on offer up to $10,000 for suitable applicants | Xero Experience Essential

OVERVIEW

Our client, Australia’s fastest growing supplement company Elite Supplements, is currently seeking a Chief Financial Operator to join their growing team. Within this role, you will manage the strategic and financial operations of the company to enable the continued high performance of Elite Supplements.

YOUR RESPONSIBILITIES

  • Managing, generating and reporting of PL’s
  • Cashflow reporting
  • Asset holdings
  • Submitting BAS/ GST as required
  • Consolidating payable/receivables
  • Consulting/advising on company direction
  • Creating accurate profit and loss, cash flow and asset reports monthly
  • Undertaking auditing processes and ensuring reporting accuracy
  • Lodging all business activity statements
  • Creating a monthly accounts receivable and accounts payable ledgers
  • Reconciling all Xero accounts
  • Monitoring inventory performance
  • Consulting on total business structure and performance
  • Other duties as required

EXPERIENCE / REQUIREMENTS

  • Have previous experience in a similar role, whether it be management or assistant management (at a high level in a retail organisation of similar scale is favourable)
  • Have experience in Xero Accounting Software
  • Ability to work in a team environment
  • Excellent attention to detail and problem solving skills
  • A hands-on, collaborative, methodical and analytical approach
  • Previous customer service experience
  • Strong and demonstrated work ethic

IMPORTANT TO NOTE

  • If required, a relocation allowance will be on offer to the successful applicant from $5,000 – $10,000.
  • Bonuses will be on offer throughout the contract term upon successful completion of milestones (months) with the company.
SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

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