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ASO4 Client Services Officer
Ref. MFJW091019 - ACT

8 week contract with the strong possibility for extension | Experience within the not for profit sector would be highly regarded | Canberra ACT Location

We are currently seeking an APS4 Client Service Officer to join our ACT Government client on a contractual basis. Within this role, you will be responsible for delivering and supporting high quality client focused services. This will include providing concierge functions, assisting in self-service options and guiding them to the appropriate person or area that will best assist them.

Your responsibilities will also include;

  • Providing a high level of administrative support including tracking of files, correspondence and secretariat support and receiving and processing a range of documentation
  • Provide information and advice to clients in person and via telephone and work cooperatively with internal and external stakeholders
  • Maintain high quality record keeping practices
  • Work effectively within a small team

    Your background;

  • Experience within the not for profit sector would be highly regarded
  • A current Working with Vulnerable People card
  • Experience in using a range of IT and office applications
  • Strong organisational skills, with the ability to prioritise work within tight deadlines to achieve results, problem solving skills and strong attention to detail
  • Excellent verbal and written communication skills, with the ability to build and maintain relationships and negotiate effectively with a range of stakeholders to manage conflict
  • Demonstrated experience in undertaking a range of administrative tasks whilst maintain a high standard of record keeping practices

    Ability to drive a car and a current drivers licence will be highly regarded.

    SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

    Please complete the following to register your interest in this position:

    Your Name
    Contact Number
    Your Email
      Tick if you are already registered with SOS
      Do you have a current government security clearance? If yes, in comments, please confirm what level you are cleared to, and when you obtained the clearance.
    Attach Resume
    Security Question: What is 2 plus 7
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