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Client Service and Support Officer
Ref. KB0810-ACT

Initial 6 month assignment with potential extension | $35.98 per hour plus 9.5% superannuation | Barton, ACT Location

An exciting opportunity exists within our high-profile Federal Government client for an experienced Client Service and Support Officer where you will be providing high quality customer service while working on the front counter, assisting with enquiries and interviewing applicants.

Your responsibilities:

  • Assisting applicants with their document enquiries
  • Interviewing applicant, ensuring all documents meet all criteria and are in line with legislation , policy and procedure
  • Performing general administrative duties including correspondence, distribution of mail, cashier duties, client account management and other duties as required
  • High level of accurate data entry and document preparation

    Your background:

  • Demonstrated experience working within a high paced, front of house customer service role within a corporate environment
  • Demonstrated Government experience is highly desirable with the ability to apply policy, procedure and legislation
  • Ability to manage difficult conversations
  • High level of attention to detail

    Candidates who currently hold an existing Australia Government Baseline or higher security clearance is highly desired. This opportunity is within the Australian Public Service. In order to be considered, please note that candidates must be an Australian Citizen at time of application.

    SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

    Please complete the following to register your interest in this position:

    Your Name
    Contact Number
    Your Email
      Tick if you are already registered with SOS
      Do you have a current government security clearance? If yes, in comments, please confirm what level you are cleared to, and when you obtained the clearance.
    Attach Resume
    Security Question: What is 5 plus 3
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