Register Your Interest
APS 6 Systems Support Officer
Ref. BM301118

Our client, a centrally based federal government department is seeking an experienced APS 6 Systems Support Officer for a period of 6 months with the possibility of extension.

Previous experience understanding and enacting system and business processes and developing and managing changeable web text and user help on applications is essential.

Duties will include however, will not be limited to:

  • Assisting with client account registration including client password resets
  • Assisting users with system operation enquiries, including raising and logging system defects using tracking software.
  • Providing input to update and maintain instructional material
  • Undertaking system testing as required to support new updates and releases and providing summary reporting

    The successful candidate will have outstanding customer service and stakeholder engagement experience, in particular in understanding and promoting ICT solutions.

    Previous experience in a Business Process Improvement role in an ICT area for a federal government department will be highly regarded.

    SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

    Please complete the following to register your interest in this position:

    Your Name
    Contact Number
    Your Email
      Tick if you are already registered with SOS
      Do you have a current government security clearance? If yes, in comments, please confirm what level you are cleared to, and when you obtained the clearance.
    Comments/Availability
    Attach Resume
    Security Question: What is 3 plus 3
     
  • Comments or enquiries? Click here to contact us

     

    New jobs posted today   |   Privacy Policy   |   Administrators   |   Timesheets