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APS5 Workflow Manager/Team Leader
Ref. AP1917

Long term contracts

Our Federal Government Client is seeking an experienced APS5 team leader to manage a team of up to 15 officers in a busy customer service environment Prior supervisory experience is essential for this demanding role, as is the ability to quickly become familiar with all aspects of the business , including legislation and policy guidelines.

Skills is SAP and TRIM will be highly regarded as well as Advanced MS Excel skills.

Duties will include:

  • Oversee the monitoring of the various stages of the process by the Assistant Workflow Manager
  • Assign tasks, as required, to the Assistant Workflow Manager and other staff
  • Oversee the ongoing training of staff and ensure that correct policy interpretations are being applied
  • Liaise with Manager regarding complicated and unusual applications
  • Assist the Manager with bi-monthly and monthly reporting

    This is a security assessed position. Applicants must be an Australian citizen, with successful candidate either holding or having the ability to obtain a Baseline Australian Government security clearance or undergo other employment suitability checks.

    Please complete the following to register your interest in this position:

    Your Name
    Contact Number
    Your Email
      Tick if you are already registered with SOS
      Do you have a current government security clearance? If yes, in comments, please confirm what level you are cleared to, and when you obtained the clearance.
    Comments/Availability
    Attach Resume
    Security Question: What is 5 plus 3
     
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