Long term contracts
Our Federal Government Client is seeking an experienced APS5 team leader to manage a team of up to 15 officers in a busy customer service environment Prior supervisory experience is essential for this demanding role, as is the ability to quickly become familiar with all aspects of the business , including legislation and policy guidelines.
Skills is SAP and TRIM will be highly regarded as well as Advanced MS Excel skills.
Duties will include: Oversee the monitoring of the various stages of the process by the Assistant Workflow Manager Assign tasks, as required, to the Assistant Workflow Manager and other staff Oversee the ongoing training of staff and ensure that correct policy interpretations are being applied Liaise with Manager regarding complicated and unusual applications Assist the Manager with bi-monthly and monthly reporting
This is a security assessed position. Applicants must be an Australian citizen, with successful candidate either holding or having the ability to obtain a Baseline Australian Government security clearance or undergo other employment suitability checks.
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